Cancellation and Refund Policy - Sedna Technologies

Cancellation & Refund Policy

Last Updated: December 18, 2024

Quick Summary

This policy outlines our cancellation and refund procedures for the internship program.

Processing Time

7-14 working days for refund processing

Non-Refundable

After program access is granted

Refund Methods

Original payment method only

1. Cancellation Policy

You may cancel your internship registration under the following conditions:

Within 24 hours of payment Full Refund

100% refund if you haven't accessed any program materials

24-72 hours after payment 70% Refund

70% refund if no more than 10% of program content accessed

After 72 hours No Refund

No refund once program access is granted and content is viewed

2. Non-Refundable Scenarios

Refunds will NOT be provided in the following cases:

After accessing more than 10% of program materials
If certificate has been issued (partial or full)
For failure to complete the program requirements
Technical issues at user's end (internet, device, software)
Change of mind after 72 hours of registration
Failure to attend scheduled sessions
Violation of program terms leading to termination
Duplicate payments (only one refund processed)

3. Refund Process

Submit Refund Request

Email your refund request to sednainfo5@gmail.com with your application details, payment ID, and reason for cancellation.

Verification Process

Our team will verify your eligibility based on program access logs and timing. This may take 2-3 business days.

Approval & Processing

If approved, refund will be processed within 7-14 working days to your original payment method.

Confirmation

You will receive email confirmation once refund is initiated and another when it's completed.

4. Refund Timeline

Refunds are processed based on payment method:

Credit/Debit Cards: 7-10 working days
Net Banking: 5-7 working days
UPI Payments: 3-5 working days
Wallet Payments: 7-14 working days

Note: Banking holidays and weekends may cause delays.

Important Notice

Since our internship program provides immediate access to digital content, refunds are limited. Please ensure you have read the program details, requirements, and technical specifications before registering. Demo/preview materials are available upon request before registration.

Need to Request a Refund?

If you need to cancel your registration and request a refund, please contact us through one of these methods:

Email Request

sednainfo5@gmail.com

Include: Application ID, Payment ID, Reason

+91 9876543210

Business hours: 10 AM - 6 PM

Phone Support